Shipping Policy
At WarmitMat™, we're committed to making your shopping experience simple and stress-free. Here's everything you need to know about how we process, ship, and deliver your order.
Order Processing Time
All orders are processed within 1–3 business days, including Priority orders.
Orders are processed and shipped Monday through Friday, excluding weekends and public holidays.
Once your order ships, you'll receive a shipping confirmation email with your tracking information.
U.S. Shipping & Delivery Times
Standard U.S. Shipping: 6–10 business days
Delivery estimates begin after your order has shipped and do not include processing time.
Shipping times are estimates and may vary due to carrier delays, weather conditions, holidays, or increased shipping volume.
Any applicable shipping charges will be displayed at checkout before payment.
Order Tracking
Once your order has shipped, we'll send you an email with a tracking link so you can follow your package's journey.
You can also track your order at any time through our official tracking page:
Please allow 24–48 hours for tracking updates to become available after shipment. Occasionally, carrier updates may take up to 72 hours.
Shipping Delays
Although we work hard to deliver orders on time, unexpected delays can occasionally occur.
If we are unable to ship your order within the promised processing timeframe, we'll contact you with an update and any applicable options to accept a delay or cancel for a refund.
Incorrect Shipping Information
Please double-check your shipping address before completing your order.
If you notice an error, contact hello@warmitmat.com as soon as possible.
We'll do our best to update your information before shipment, although changes cannot be guaranteed once the order has been processed.
Questions or Support
Need help with your order?
Our customer support team is available to assist with shipping questions, order tracking, and delivery concerns.
Email: hello@warmitmat.com
Thank you for choosing WarmitMat™!