Product Safety & Care

At WarmitMat™, your safety and satisfaction are important to us. Please review the following guidelines before using your food warming mat to ensure safe operation and help protect your household surfaces.

Safe Operation

Always place your WarmitMat™ on a stable, flat surface suitable for use with heated appliances.

  • Read all instructions and safety warnings before use.

  • Keep the warming mat away from water and flammable materials.

  • Use a compatible electrical outlet.

  • Never operate the product with a damaged cord or plug.

  • Keep the product out of reach of children and pets.

  • Do not leave the warming mat operating unattended.

  • Unplug the product and allow it to cool completely before cleaning or storing.

Countertop & Surface Protection

We strongly recommend using a suitable heat-resistant insulating pad underneath your WarmitMat™ to help protect your countertops and furniture from potential heat damage.

Although the warming mat may feature raised ridges or other design elements intended to help dissipate heat, some warmth may still transfer to the surface beneath during operation.

Countertop materials vary in their ability to withstand sustained heat. Certain surfaces, including quartz, marble, granite, laminate, wood, glass, and other materials, may be susceptible to discoloration, cracking, or other damage from prolonged heat exposure or temperature changes.

Even surfaces generally considered heat-resistant can have existing imperfections, seams, or structural vulnerabilities that make them more susceptible to thermal stress.

For added protection, we recommend:

  • Using a heat-resistant insulating pad designed for use beneath heated appliances and suitable for the expected temperatures.

  • Ensuring the protective pad adequately covers the area beneath the warming mat.

  • Following the countertop manufacturer's heat-resistance and care recommendations.

  • Keeping the mat on a stable, level surface.

  • Ensuring that any protective pad does not obstruct ventilation or interfere with the warming mat's safe operation.

  • Avoiding direct placement on heat-sensitive or delicate surfaces.

Important: A protective pad can help reduce heat transfer but does not guarantee protection from all forms of surface damage. Do not use the product on any surface where the countertop or product manufacturer prohibits its use.

When in doubt, contact your countertop manufacturer before use.

Compatible Cookware

Use only cookware that is approved for the temperatures and conditions specified in the manufacturer's instructions.

Not all glass, ceramic, metal, plastic, or other containers are suitable for use with an electric warming mat.

Always verify that your cookware is compatible before placing it on the heated surface.

Food Safety

WarmitMat™ is designed to help maintain the temperature of already-hot, prepared food.

It is not intended to cook raw food or safely reheat refrigerated leftovers.

For safe hot holding, food should generally be maintained at an internal temperature of 140°F (60°C) or higher.

Use a food thermometer to verify temperatures rather than relying solely on the warming mat's display.

Cleaning & Maintenance

Before cleaning your WarmitMat™:

  1. Unplug the product from its power source.

  2. Allow it to cool completely.

  3. Clean according to the manufacturer's approved instructions.

  4. Ensure the product and electrical components are fully dry before using or storing.

Do not immerse electrical components in water unless expressly permitted by the manufacturer.

Avoid abrasive cleaning tools or harsh chemicals that could damage the product.

Proper Storage

Once the mat has been unplugged and cooled completely, it may be gently rolled for storage if permitted by the manufacturer's instructions.

Store in a clean, dry location away from sharp objects, heavy items, and extreme temperatures.

Avoid tightly folding or creasing the mat.

Questions or Support

If you have any questions about the safe operation, cleaning, or care of your WarmitMat™, our support team is here to help.

Email: hello@warmitmat.com

Your safety matters to us. Always follow the manufacturer's included instructions and take appropriate precautions to protect your cookware, countertops, and surrounding surfaces.

Thank you for choosing WarmitMat™!